Audience1st User Guide and Reference

• Home
• First Time Setup
• Tutorial Videos
• Site-Wide Options
• Using a Credit Card Swipe
• First-Time Setup
• Overview of Important Concepts
• Patron-Reported Issues
• Password Warnings
• Working With Patron Records
• Deleting Customers
• Merging Duplicate Customer Profiles
• Updating Customer Profile
• Looking Up or Adding a Customer
• Season Setup
• Setting Up Redemptions
• Setting Up Tickets, Subscriptions, and Nonticket Products
• Reserved Seating and Seat Maps
• Setting Up Productions
• Overview
• Advance Sales And Reservations
• Immediately Stopping Sales For a Performance
• Rescheduling a Performance
• Cancelling a Performance
• Order Cancellations and Refunds
• Telephone and Remote Sales
• Making Reservations For a Patron
• Adding Comps For A Patron
• Front of House Operations
• Will-Call/Reservation Check-in
• Walkup Sales
• Check-In Subscribers Without Reservations
• Front of House Dashboard
• Importing External Vendor Will-Call Lists
• Donations
• Accepting and Recording Donations
• Account Codes
• Reports
• Emailing patrons based on show attendance
• Customer Data Mining
• Financial Reports
• Ticket and Subscription Sales Reports
• Types of Reports
• Donation Reporting
• Customing Audience1st's Appearance
• Customizing Ticket Sales View
• Customizing Patron Checkout View and Door List
• Customizing Transacational/Confirmation Emails
• Integration With Your Theater's Website
• Creating Links to Buy Subscriptions or Camp/Course Enrollments
• "Donate Now" Link
• Simple RSS Ticket Availability
• Creating Links to Productions or Performances
• Show Calendar
• Real-Time Ticket Availability Thermometer
• Integration With Other Sites
• External Feeds and APIs
• MailChimp Integration

(See also: Telephone Sales/Buying Tickets For a Patron, Making Reservations For Subscribers)

TBD