General Admission performances

If a subscriber shows up without having made a reservation, and seats are available, on the automated will-call check-in screen you can start typing a customer’s name into “Checkin subscriber without reservation”. If the subscriber has any available vouchers that are redeemable for this performance, you can choose which one(s) to use to check them in.

Reserved Seating performances

To checkin a subscriber without a reservation for a Reserved Seating performance, you must make the reservation using the subscriber’s My Tickets page using an available subscriber voucher, since seat(s) must be selected for the performance.