Audience1st User Guide
Audience1st User Guide
First Time Setup
Overview of Important Concepts
First Time Setup
Site-Wide Options
Using a Credit Card Swipe
Tutorial Videos
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Working With Patron Records
Looking Up or Adding a User
Updating a User Profile
Merging Duplicate User Profiles
Deleting Accounts
Password Warnings
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Season Setup
Setting Up a New Season
Setting Up New Productions
Deleting a Production
Setting Up Tickets, Subscriptions, and Nonticket Products
Setting Up Redemptions
Reserved Seating and Seat Maps
Designating House Seats for VIPs and Special Situations
Discount Codes
Group Discounts, BOGOs, and Other Promotions
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Advance Sales and Reservations
Making Reservations for a Patron
Adding Comps for a Patron
Order Cancellations and Refunds
Changing a Patron's Tickets or Reservations
Canceling a Performance
Rescheduling a Performance
Immediately Stopping Sales for a Performance
Telephone and Remote Sales
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Front of House Operations
Front of House Dashboard
Walkup Sales
Will-Call and Reservation Check In
Check Subscribers In Without Reservations
Importing External Vendor Will-Call Lists
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Donations
Account Codes
Accepting and Recording Donations
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Reports
Types of Reports
Ticket and Subscription Sales Reports
Emailing Patrons Based on Show Attendance
Financial Reports
Patron List Reports
Donation Reporting
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Customizing Audience1st's Appearance
Cascading Style Sheet
Customizing Audience1st Pages
Customizing the Ticket Sales View
Customizing Transactional/Confirmation Emails
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Integration With Your Theater's Website
"Donate Now" Link
"Buy Tickets" Links and Displaying Information About Upcoming Performances
Links to Buy Subscriptions or Enrollments
Simple Performance Listing
Real-Time Ticket Availability Thermometer
Show Calendar
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Integration With Other Sites
Mailchimp Integration
External Feeds and APIs
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