Using a Credit Card Swipe

To speed up taking credit cards at front of house (whether for ticket/subscription purchases, donations, or retail purchases), you can purchase a credit card reader that plugs into a USB port.

On any Audience1st screen where credit card info can be entered, you can either type the info manually or swipe a card. NOTE: For security reasons, the 3 digit “CVV code” on the back of the card (for AmEx, 4 digits on front of card) is not recorded on the credit card’s magnetic stripe, so that information always must be typed in manually.

Testing Your Swipe Reader

You can test your swipe reader by clicking the Options tab (you must be a Box Office Manager level or above to see that tab) to reveal the site-wide options page. Scroll all the way to the bottom and you’ll find a button that takes you to a screen where you can test-swipe credit cards without having the data sent anywhere.