Audience1st User Guide and Reference

• Home
• First Time Setup
• Tutorial Videos
• Site-Wide Options
• Using a Credit Card Swipe
• First-Time Setup
• Overview of Important Concepts
• Patron-Reported Issues
• Password Warnings
• Working With Patron Records
• Deleting Customers
• Merging Duplicate Customer Profiles
• Updating Customer Profile
• Looking Up or Adding a Customer
• Season Setup
• Setting Up Redemptions
• Setting Up Tickets, Subscriptions, and Nonticket Products
• Reserved Seating and Seat Maps
• Setting Up Productions
• Overview
• Advance Sales And Reservations
• Immediately Stopping Sales For a Performance
• Rescheduling a Performance
• Cancelling a Performance
• Order Cancellations and Refunds
• Telephone and Remote Sales
• Making Reservations For a Patron
• Adding Comps For A Patron
• Front of House Operations
• Will-Call/Reservation Check-in
• Walkup Sales
• Check-In Subscribers Without Reservations
• Front of House Dashboard
• Importing External Vendor Will-Call Lists
• Donations
• Accepting and Recording Donations
• Account Codes
• Reports
• Emailing patrons based on show attendance
• Customer Data Mining
• Financial Reports
• Ticket and Subscription Sales Reports
• Types of Reports
• Donation Reporting
• Customing Audience1st's Appearance
• Customizing Ticket Sales View
• Customizing Patron Checkout View and Door List
• Customizing Transacational/Confirmation Emails
• Integration With Your Theater's Website
• Creating Links to Buy Subscriptions or Camp/Course Enrollments
• "Donate Now" Link
• Simple RSS Ticket Availability
• Creating Links to Productions or Performances
• Show Calendar
• Real-Time Ticket Availability Thermometer
• Integration With Other Sites
• External Feeds and APIs
• MailChimp Integration

Welcome to the Audience1st documentation!

If you were looking for general information about Audience1st, try here.

If you can’t find what you’re looking for here, contact us for further help!