Audience1st User Guide

  • Audience1st User Guide
  • Advance Sales and Reservations
  • Making Reservations for a Patron

Making Reservations for a Patron

(See also: Telephone and Remote Sales and Adding Comps for a Patron)

TBD

  • First Time Setup
    • Overview of Important Concepts
    • First Time Setup
    • Site-Wide Options
    • Using a Credit Card Swipe
    • Tutorial Videos
  • Working With Patron Records
    • Looking Up or Adding a User
    • Updating a User Profile
    • Merging Duplicate User Profiles
    • Deleting Accounts
    • Password Warnings
  • Season Setup
    • Setting Up a New Season
    • Setting Up New Productions
    • Deleting a Production
    • Setting Up Tickets, Subscriptions, and Nonticket Products
    • Setting Up Redemptions
    • Reserved Seating and Seat Maps
    • Designating House Seats for VIPs and Special Situations
    • Discount Codes
    • Group Discounts, BOGOs, and Other Promotions
  • Advance Sales and Reservations
    • Making Reservations for a Patron
    • Adding Comps for a Patron
    • Order Cancellations and Refunds
    • Changing a Patron's Tickets or Reservations
    • Canceling a Performance
    • Rescheduling a Performance
    • Immediately Stopping Sales for a Performance
    • Telephone and Remote Sales
  • Front of House Operations
    • Front of House Dashboard
    • Walkup Sales
    • Will-Call and Reservation Check In
    • Check Subscribers In Without Reservations
    • Importing External Vendor Will-Call Lists
  • Donations
    • Account Codes
    • Accepting and Recording Donations
  • Reports
    • Types of Reports
    • Ticket and Subscription Sales Reports
    • Emailing Patrons Based on Show Attendance
    • Financial Reports
    • Patron List Reports
    • Donation Reporting
  • Customizing Audience1st's Appearance
    • Cascading Style Sheet
    • Customizing Audience1st Pages
    • Customizing the Ticket Sales View
    • Customizing Transactional/Confirmation Emails
  • Integration With Your Theater's Website
    • "Donate Now" Link
    • "Buy Tickets" Links and Displaying Information About Upcoming Performances
    • Links to Buy Subscriptions or Enrollments
    • Simple Performance Listing
    • Real-Time Ticket Availability Thermometer
    • Show Calendar
  • Integration With Other Sites
    • Mailchimp Integration
    • External Feeds and APIs

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